The Session dashboard enables you to use customer experience monitoring technology to analyze user interactions with a website. It provides extensive visibility into online experiences and insight into customer behaviors within Web browsers. It enables you to visualize the performance and metrics of the pages accessed by a user. You can apply filters and interact with the Session dashboard to analyze the reports that are important to you.
Key Features
Using the Session dashboard, you can:
- Capture detailed network traffic passively with no impact on site performance.
- Have extensive visibility into customer interactions on Websites, including in-page interactions that occur solely in the browser.
- Discover unexpected customer experiences and discover customer struggles in near real-time.
- Quickly diagnose and resolve site obstacles.
- Use heat maps to discover where visitors click a page and on which content.
- View the percentage of clicks on a particular page over the specified period.
- Replay the actual session of any user(s) anywhere in the process at any time.
- View visitor Session Recording and Session Playback.
- Watch recordings of the visitor’s full browsing sessions to discover exactly how they use a site.
Analyze the Integrated Feedback system.