Alert Window Options

The Alert window contains the following details about the alerts:

  • Severity: Intensity of the alert – Critical/Major/Minor.
  • Active ID: Shows the active ID number of the alert.
  • Ack: Indicates whether this alert is seen and acknowledged by the user.
  • Rule Name: Name of the alert rule. You can view the rule by clicking the link.
  • Alert Time: Time when the alert was generated.
  • Time Ago: Time ago from now when the alert was generated.
  • Alert Message: To message associated with the alert.
  • Subject: The subject at which the alert is generated.

Alert Value: The value at which the alert is generated. You can view the details in tabular format by clicking the link.

Figure 6: Alert Value

In the Events section, you can perform the following basic operations which are discussed in details.

Basic Operations

Search

In the search option , the user can search a particular alert by its Severity, Rule Name, Alert Message, and Subject.

You can search for an event from the list by using the Search feature. There are the following options for searching:

  • Search by String. The mentioned string is searched in each column.
  • Search by Category, such as: Active or History.
  • Search by Levels, such as: No Grouping, Group by Subject at Level 1, Group by Subject at Level2.
  • Search by Status, such as: All, Critical, Major, or Minor as shown in Below Figure.
Figure 7: Search Window

Refresh

While you click the Refresh Event button , the newly generated alerts will be updated and displayed on the Alert window. It also changes the values in the Time Ago field according to the current time. In the refresh event option, the user can refresh the alert events. A corresponding message will be generated upon selecting this option which indicates the Alert Event Loaded Successfully.

Figure 8: Refresh Window
Figure 9: Confirmation Message

Acknowledge

It helps to know that you have seen the alert. So, you acknowledge the alert by selecting the records and clicking the Acknowledge button   to take further action as shown in Below Figure.

Figure 10: Acknowledge Window

Note: In the acknowledge (Ack) option, a red dot  will keep on blinking until the user does not acknowledges the alert. Once the user acknowledges the alert it will stop blinking and a tick mark  will appear.

 

Force Clear Event

Force Clear Event is used to delete an event forcefully. To delete an event forcefully, the user has to select the corresponding severity checkbox and then they have to click on the Force Clear Event option. To clear alert(s) from the records, select the row and click the  button as shown in Figure below.

Figure 11: Force Clear Event

Open Graph

This option is used to open the corresponding graph for the particular alert on the dashboard. The user has to select the corresponding severity checkbox and then click on the Open Graph option.

You can open graphs in the Dashboard by clicking the  button. The period when the alert is generated is highlighted as shown in Figure below.

Figure 12: Open Graph Window

Download

You can download the alert events in Word, Excel, and PDF formats. Select a record and click the Download option as shown in Figure below.

Figure 13: Download Window

Column Filter

You can apply filters on each column by using the Column Filter button . Refer to Figure Below.

Figure 14: Column Filter Window

Toggle Columns

You can show/hide the columns based on your requirements by using the Toggle Columns option  as shown in Figure below.

Figure 15: Toggle Column Window
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